Frequently Asked Questions
We want you to love your purchase.
If you're not completely satisfied, you may return your unused item within 30 days of delivery.
Please note: The item must be in its original condition and packaging. Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
To start a return, simply contact our support team with your order number.
Most orders are processed within 3–5 business days, and fully prepared for shipping within 4–6 business days.Standard shipping within the continental U.S. typically takes 3–8 business days, depending on your location.For made-to-order or specialty items, please allow a little extra time—we’ll always keep you updated with tracking info.
Yes! All games are brand new, factory-sealed, and sourced from authorized distributors or directly from brands.